So, here's where you went wrong in my opinion. She called and you said 'could he bring them after 10:30' What you should have said was "Well, quiet time is at 10:30 so the kids wil either need to be here before that time or he will need to wait until 12 to drop them off" Your wording starting a discussion and suggested that she had some say in the decision.
The whole... working with our friends and family aside... Our wording is everything. We need to tell them not ask them if it's ok.

































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