I would give them a written warning that you will be forced to terminate care if the issues are not resolved immediately (list the specific issues and how they need to be resolved). Warn them that any future infractions will lead to immediate termination. Good luck!
And, this forum has taught me ever so much as well...I owe a lot of my success to all the ladies here who give fantastic advice and support
I agree about the letter of warning. I do not allow anyone to show any disrespect to me in my home and my contract and policies must be followed to the letter. There is no excuse for late payments. People have to prioritize their budgets, so do we!
Frederick Douglass
It is easier to build strong children than to repair broken men.