I have a parent that is here three days a week, contracted days, two children. She called today to ask if she could switch days next week. Told her I'd text her back ASAP after I checked my schedule. Turns out I don't have availability for her that day. She just texted back that she needs me to be flexible
I think being flexible is letting someone drop off a little early once in a while, maybe coming during story time if they had a doctors appointment. Doesn't she actually want full time availability for part-time pay?
It bugs me even more because I made it quite clear during the interview that I would term her for a full-time family when the time came, but have let her keep her hours (I love the girls, can't do it) turning other families away.
Would you send a text back or say something at pick-up time, or wait to see what she says? How should I respond?