Quote Originally Posted by Mommy View Post
.........I find too many parents are taking advantage of it. As of right now I have in my contract that late fees start adding up as of fifteen minutes after five. Five dollars I sowed the another five every five extra minutes their late. If like to change it to as of five minutes late its five dollars and a dollar a minute after that. Is that too harsh ? What are your guys late fee policies ? Thanks in advance
If people are taking advantage of you then yes, you have to put your foot down and be tough NOW!!! Don't let anybody do that to you.

I have to ask if your contracts are coming up for renewal or how you are going about making these changes because we can't just willy nilly make changes to our policies at any time. Our clients sign on the dotted line and expect us to keep our word. However, you can definitely expect your clients to keep their word and arrive when they promised as well. That's mutual respect.

I charge $5 late fee as soon as my clock strikes 5pm or a 9 hour day is exceeded. If your clients are being rude to you then I don't see anything wrong with your new policies, just be careful about how you go about it as I mentioned. Are you already giving them a 15 minute grace period? That's more than generous.