Grrrrrrrrrrrr new clients havn't even started and already on my bad side.

[BlueRose]

I have a family starting next week (through an agency). they were suppose to come by yesterday to fill out my paperwork. They did not show. I thought that maybe they forgot about the time change, it happens. I waited an extra 1 1/2 hours, still no show. No phone call, no email nothing.

they are through an agency so I can not just terminate them. My plan is to email them, to let them know what they need to bring on their first day and to tell them that they will need to take a few minutes to sign the paperwork before they can leave their child. The forms i want them to fill out are: 1 for playgroup, one stating that they are aware that i am not peanut free and its ok to give their child peanut butter. We have playgroup on Mondays and need that form filled out before we can go. I don't want any child here unless I have permission in writing that its ok for the child to be around peanuts etc.

I am just not sure how to word the email. I don't want them coming early.

my hours are 7 to 5, but the contract they signed with the agency says 7:30 to 4:30.

Any suggestions?

[Fearlessbaby]

They seem very inconsiderate- I don't know about the agency, but you should tell the agency about their no-show and when you see them, be sure to inform them that in the future, you would appreciate a phone call if they are not showing up,,, how rude! If you don't want them coming early, tell them to come the evening before to sign your papers,,, Good luck!

[BlueRose]

the agency doesn't care, all of their paperwork is signed. this is just one of many reasons why I want to get rid of the agencies.

[Momof4]

I hope they show up Bluerose, it's unforgiveable to be so rude in my opinion. They better show up with candy and flowers and a big I'm Sorry card for you!!! Can you see that happening?

[BlueRose]

I hope they show up Bluerose, it's unforgiveable to be so rude in my opinion. They better show up with candy and flowers and a big I'm Sorry card for you!!! Can you see that happening?

lol. that would be nice, but I really don't see that happening. if everything goes the way i plan, then they will be gone by September. (the clients and the agencies) I just have to find 2 private clients to start in Sept. and all will be ok.

[BlueRose]

The agency has told me that I have to let them in weather or not they sign my paperwork. In fact the agency is now telling me that they don't want me having their clients sign my paperwork (this is not what they told me before I joined)

It looks like I am suck "Grinning and Bearing it" until I can get some private clients and can get rid of the agency.

[crafty]

Wow ! I am so happy I did not go with an agency afterall. I had contacted one before I opened and had considered it. It seems like THEY are running YOUR business. How is that possible ? Can you just not say THEY NEED to sing or they don't get services. Or is it because you need these clients at the moment ? Hope you get out of that soon.

[BlueRose]

They keep telling me I am the boss of my daycare, but it sure doesn't feel like it.

If I insist that they sign I could loose the agency and I can not afford to do that at this time. that will be 2 kids out the door. I need to replace them first.

[ladyjbug]

That just boggles my mind. My paperwork is extremely detailed because I am the one that needs to be trained in an emergency. I am the one who is liable if something happens. I am the one who needs all the pertinent information and the appropriate pick up people, etc. etc. etc. I need the parents to sign it and go over it with me or we are not a fit. It is so important!. Why don't you ask the agency to sign something that clears you of all liability since they don't want parents to sign your paperwork with the necessary info? That's just irresponsible and completely unprofessional on their part! I feel for you. Hope you are able to switch to private soon.

[Vtorrance]

That's really hard. It seems agencies are only in it for themselves not for better quality care for the children or even to help providers. Yes they can get clients but then they get a portion on the income and tell you what you can and can't do. Hope you can find private clients soon and get out of the agency. You don't deserve to be treated like crap from new clients and have the agency that is suppose to support you support the client. Good luck!