This is exactly why I don't post open and closing times. I put the times they have agreed to on thier contract and that's what I expect. And if they show up early I take a very long time to get to the door. My mornings start before the kids get here. I'm preparing snack, setting up play pens, getting the books out for the day, getting out the craft supplies for the day. Oh! And I have my own children to get ready for school.

The last time I had a client come 20 min early I took 5 min to get to the door and then told them they were lucky I answered at all. I'm not even downstairs at that time normally. Then I sent a letter home that night. That was a lesson I needed to make sure they learned. I don't want it happening again.