@DisneyPrincess: Yes this is my first year, I started in September 2012. So far I've been very very lucky with my DCP's the others that I have are completely reasonable & give me no issues They follow everything in the contract & my policy documents, pay late payments fees & pay when they choose not to send their child. On this I am very very lucky

The DCP involved in this post is a friend too & that is where the problems arose, we had a contract but the rules were consistently broken.

My lesson learned: I probably won't take any friends children on again. The boundaries of friendship and business are consistently pushed.

Thank you for the advice