That is when you ask some of the questions you would ask at the interview because you want to get those answers just to get a better handle on the parent. Generally unless there is a good reason like days/hours/ages/ unreasonable request then I do interview since we do have to give a parent the benefit of the doubt too in the sense of they are simply ranking places based on outward things like location, cost, hours, basics etc. and then will interview in person to see what the place and program is all about.