Just tell them you cannot provide care for their children! Simple! I know, it is very hard to do...I just terminated someone and I still feel queasy! But, you cannot allow them to change the rules of YOUR daycare. The crying from the 14 month old sounds completely normal for a first day, but that is why you don't take kids that age. You are letting these parents push you around! It is YOUR business and you decide how it is run, not them!
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