I am actually more inclined to agree with playfelt. I have only been "making" my daughter say sorry to support my husband who feels pretty strongly about it. I see that it is clearly not effective and we chatted at length yesterday about it. I do feel there needs to be a consequence for her behaviour (pushing sister) but saying "sorry" is just her doing what we say and means nothing. I have been teaching her to ask for help instead of pushing as the trigger is usually little sister touching something/bugging her. I think our trying to make her has back fired as she won't say sorry for things she would have in the past e.g accidentley bumping someone. I do most of the child rearing and it's usually my way. I think this worked out well as I gave my husband his way, it's not working so we get to do it my way afterall and he still feels valued