I make my interviews pretty casual as well, but I usually start by giving them a tour and talking about our days and different aspects of the care I provide as we walk around. Then they ask questions and it just flows from there like a natural conversation. I like to find out more about them in the course of the conversation as well as letting them know about me. I usually forget some things as well, but I always email out my contract after the interview and then it gives me a chance to tell them anything I forgot and then for them to ask anything they forgot to ask.