Hi ilovemilton,
Welcome to the forum. I am sorry that you had to go through this.
I myself came to discuss day care issues in this forum because of a bad experience. I found her through this site and she seemed to have it all in paper -this perfectionist.
She made me think that my 12 month old should be saying words, and compared my child to her 7 month old's development. She expected my baby to grow out of her morning nap which she desperately needed. In fact, it got difficult for her to keep my baby because she was not an easy settler and she could not fit her into her schedule...we are talking about the first 4 weeks of starting day care ( full-time-of which could a week off for getting sick).
I came to this forum and I see a lot of providers who do a great job and understand the needs of a child...some put up with the babies for months until they settle.
However, mine did not want her and sent me a letter saying that my child is a disturbance to her routine because she wouldn't settle during nap time.
Not to mention, the diaper rash and other issues I had during my visits. It was bad marriage it had to end. But we keep learning. I think people like this create paranoia about day care providers in general.
I am glad you are here, there is a lot of information and you get to understand their perspective too.