I can say that I have absolutely WONDERFUL families all of them (and this is a first in many years). They are all so understanding and supportive (my daughter just went through some medical stuff). They offer to pick stuff up for me at Costco (until I got my own card). They don't complain when the little ones go home dirty after playing outside, they text me to see how I am doing and how my kids are doing. Its the little things, they add up and make the job sooooo much more enjoyable. And can I say how awesome this group of little ones are!!! We are all so happy now. ( I had to get rid of 2 families that drove me to almost quit doing daycare!)