I have a 3 year old boy who is super shy and doesn't talk very much. He pokes me and points which I put a stop to every morning, but his parents let him do that at home so he forgets. I keep asking him to use his words please and when he points I tell him that I don't understand, that I need him to tell me with words. He won't speak at all in front of other people. Since I was a very shy child I haven't worried about him.

Thanks for bringing this up, I will talk to his Mom about it. But I firmly believe that it is the parent's responsibility to look into things like this. I wouldn't make any phone calls.