I would take the "my email is working fine" as a response right there. What more are you looking for?
What arrangements have you made to clear up her payments? Did you give her a day and time or a way to drop off payment?
Did you give her a way of picking up her daughters things?
Maybe a follow up email giving proper direction ?
When I terminate I do it after all payments have been made.
I highly doubt you'll ever see this client or her money again. And the text was sent to get you off of her back I'm sure.

































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But I still know it was the best decision!



