When the parent is rude about us not staying open or not offering a particular service I think it is more out of frustration in the sense that if they could find a caregiver that said in their ad I am open till 6pm or drop in whenever you need care service available then there wouldn't be a need for them to call every person that does daycare and plead for them to offer the service. Annoying for sure because we all have our reasons for running our homes the way we do and if we wanted kids in care till 6 we would have put that in our ad but at the same time you do have to feel sorry for parents that work outside the norms.