Parents should view their child care hours like they do a stores. They certainly don't get to enter a store before it opens just because they happened to arrive in the parking lot early.

I also bet that not a single parent shows up and punches into work early FOR FREE so why do they expect you (the provider to do it?) 10 minutes early for a week is almost a full hour of time that you'd be giving away for free.

I charge $1 per minute for BOTH early arrival and late pick up. If you try and pick up after my official closing time, I will term. MY time is just as important as a DCF's time and I don't do after hour care.

I don't think it is too much to ask that parents be respectful of the time they contract with you for.