I agree that references are a great thing if parents bother to contact them (I love it when they do because then they REALLY want the space when they hear all the great things parents have to say). But in this case, the OP is a new provider, so won't really have parent references yet, only personal references. I think she may have to spell out exactly how she plans to handle the kids and age groups to help quell parents concerns. When we are new it is a different ball game...you have to spell things out clearly so parents know you have thought it through and are not getting in over your head. I had a parent with the same concern when I started out and I flubbed it because [I]I[I] wasn't even confident that I could handle it...LOL.