They were what I thought to be a stable & kind family which is why I was a bit too giving with charges...etc....I wanted to forma good long term relationship with them. After this I feel like it is just one more thing they want to take advantage of.....
I even declined care for temporary potential clients during the summer holidays because I was holding their spot as per my agreement to them.....had i known they were on a waiting list for this other place I would never have committed that space to them.