Hi
I've been providing quality daycare in my home for 27+ years. A number of years back I decided to send home an information package for parents, listing my rates, hours of care that I am available, medical forms, etc.
I stated in these papers that I have a 3 day minimum and explain it to the families when they come for an interview that it's like I am on salary, you pay for the 3 days regardless, if you need my services more, you add it on.
I am constantly being questioned come payday by parents if they have only been there 2 days. They hand me my cheque and it's only for the 2 days.
How should I handle this. I've tried telling them I do the same for every family in my care, that this is my minimum and that I feel I am being more than fair as some daycares only except children full weeks. I'm getting tired of grandma, auntie, friend offering to take the child, then the parent docks me the days pay.
Any suggestions how to get the point across so this stops happening and now. You'd really think we were paid a fortune the way some families act