Asking you to justify your statement that you were not prepared to open the door by asking if you were in the bathroom is completely rude and none of her business. Clearly she thinks her schedule is more important than yours and your opening time does not apply to her. This woman requires a firm statement to when you are open and to prepare her children for drop off before she enters your daycare so that she can leave immediately to prevent the noisey disbehaviours she doesn't control in her kids. Wow the bathroom question saw me seeing red.