*Hugs* to you MonkeyMama. All of the ladies here have put forward great advice - I don't really have any new insight to add. I think getting rid of this family is probably the right thing to do - drop in care is always a bit of a pain in the caboose - I find the LO's never really get into the groove like full time, scheduled children do. =( I wouldn't feel badly about giving notice via e-mail. If this family is only at daycare infrequently, a lot of time could go by before you have a chance to speak to them in person. (especially if they're heading away on vacation) If you're not comfortable with e-mail (I get that it seems a little cold/impersonal) maybe you could notify them by phone ? Good luck finding a better family ! =)