Requesting Payment - AGAIN.

[gramma]

Hi Everyone,

I'm new to this

Anyways, I'm a fairly new daycare (although I've been in the field on and off for 14 years), and I have this one family, who is on Subsidy and pays the remainder of the fees. Her portion of the fees is negligible, but I do count on the money in my monthly budget. This mom has consistently paid late since starting and this month she has only paid half. However, this mom did lose her job, and has had some medical issues... normally I am very understanding, but there's always SOMETHING with this lady, some reason she can't pay, and yet they are always going away on road trips on the weekends, and buying new things. I have asked her already to pay what she owes (my parents are required to pre-pay), and it's nearly the end of the month, so now is she not only going to owe for June, but has to pay for July as well. When I reminded her for June at the end of May (when she still had a job) she made tons of excuses, and then says she'll pay me on a certain day, but then doesn't bring her child in on that day. I'm getting really frustrated, how would you guys handle this?

Her child also has extreme anxiety and she does NOTHING about it even though I've found her help, she won't take it. SO ANNOYING!

If she is on subsidy and not paying her share the first thing I would do is call your representative at your town/region to let them know that she is not fulfilling her end of the deal. I used to do subsidy for my region and i had a rep who was assigned to me that I could ask questions etc. Maybe if she finds out that she could lose her subsidy she'll take it more seriously. I would also tell them that you will be refusing care until the amount owing is paid.