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  1. #1
    Shy
    Join Date
    Jun 2013
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    Requesting Payment - AGAIN.

    Hi Everyone,

    I'm new to this

    Anyways, I'm a fairly new daycare (although I've been in the field on and off for 14 years), and I have this one family, who is on Subsidy and pays the remainder of the fees. Her portion of the fees is negligible, but I do count on the money in my monthly budget. This mom has consistently paid late since starting and this month she has only paid half. However, this mom did lose her job, and has had some medical issues... normally I am very understanding, but there's always SOMETHING with this lady, some reason she can't pay, and yet they are always going away on road trips on the weekends, and buying new things. I have asked her already to pay what she owes (my parents are required to pre-pay), and it's nearly the end of the month, so now is she not only going to owe for June, but has to pay for July as well. When I reminded her for June at the end of May (when she still had a job) she made tons of excuses, and then says she'll pay me on a certain day, but then doesn't bring her child in on that day. I'm getting really frustrated, how would you guys handle this?

    Her child also has extreme anxiety and she does NOTHING about it even though I've found her help, she won't take it. SO ANNOYING!

  2. #2
    Expansive...
    Join Date
    Nov 2011
    Location
    Ontario
    Posts
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    Simple. Next time she shows up with her child WITHOUT pay, turn her away at the door. Say "Did you bring the owing fees?" "Uh...no" "Then _____ can not attend today. When you are all caught up she may return."

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  4. #3
    Shy
    Join Date
    Jul 2012
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    Yes I agree with Lou: No pay no stay!

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  6. #4
    Euphoric !
    Join Date
    Feb 2011
    Location
    Ontario
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    Exactly what Lou said!
    Frederick Douglass
    It is easier to build strong children than to repair broken men.

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  8. #5
    Euphoric !
    Join Date
    Oct 2011
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    yup ...I agree.....NEXT !!!!!

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  10. #6
    Euphoric ! mimi's Avatar
    Join Date
    Mar 2012
    Location
    Ontario
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    You are financing their road trips by not demanding to be paid. They obviously don't know how to handle money and now that she doesn't have a job.........it is obvious who is the lowest on her payment schedule. Replace this family.

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  12. #7
    Outgoing
    Join Date
    Dec 2012
    Location
    Alberta
    Posts
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    99 Times in 82 Posts
    Agreed! But I know it's easier said than done!

    You've given her a TON of chances to straighten it out and she still hasn't. You'll be so much better off if you stand your ground!

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  14. #8
    apples and bananas
    Guest
    The more you allow care the farther you are in the hole. If she can't pay upfront, how will she be able to catch up.

    How would I handle this? I would refuse care. Quite honestly, you probably won't see the money lost. She doesn't need you, she's lost her job. She can't afford to pay you. So, you either cut your losses and move on, or continue to offer free services and hope she doesn't just not show up one day.

    She sounds like she's going to bail on you. Cut your losses and move on.

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  16. #9
    Shy
    Join Date
    Jun 2013
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    I personally would not take the child again until she was 100% paid up. Then I would highly recommend giving her her notice of discharge. If you don't get your money she owes you and do let the family go I do believe you can claim the amount she owed you, but did not get paid for your work on your taxes.

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  18. #10
    Expansive... Play and Learn's Avatar
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    Feb 2011
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    I have a policy of 'No pay, no stay', but also if they're late on payment, I have a daily late fee of $20.

    I've only had one parent forget ONCE.

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