Just a Vent.......

[jammiesandtea]

Holy crap, that woman would have to be crazy to grab MY toddler by the shoulder and speak to her meanly, IN FRONT OF ME and IN MY OWN HOUSE. I would not have even TRIED to hold my tongue, to be honest. I think you would have been more than justified to show her a little of that Mama Bear mode, Monday 2 Friday Mama. I'm not saying scratch her eyes out in the playroom (like I'm sure you briefly considered at least for a millisecond) LOL, but I'd have gone with a sharp, "Excuse me?? That's a little harsh." - punctuated by my "severely unimpressed" face.

I also like gramma's suggestion, to send an email addressing it: "you are sorry that your daughter was a bother to her a pick up and in an effort to make pick up run more smoothly, you kindly ask that she remain at the front door to pick up her child so as to avoid any future problems."

This lady needs to be put in her place. To think she can come in to your home and business, spend half an hour whining about her personal life, and put her hands on your daughter while speaking to her harshly... she is in serious need of an attitude adjustment.