All business here. I used to have clients as friends in the past, but that blurred the lines of the contract in their eyes. I recently had a parent expect me to go along with me allowing them out of their contract and reimburse 1400 to them when the wife was suddenly no longer working. When I said no they pulled out the friend card, even though we were not friends, but friendly during drop off and pick up. They tried to blackmail me with allegations of neglect, unsafe conditions and abuse. The notice they gave admitted that they knew the terms of the contract but wanted me to give them an exception, that their children thrived in my care and that they will be sad to go. I replied with a few short lines putting them in their place rather quickly. If they didn't perceive us as friends, that never would have happened. Looks like I need to be even less friendly.