The first months I started I wanted to close. I had an 11 mos that was terrorizing the other kids and he was here 11 hours (that was when I had to open from 7am to 6pm because of agency rules). Mom sometimes even picked him up 30 min or 1 hr later. I did not know any other provider or any of these forums. I did not know how to handle the situation and felt very stressed. Fortunately mom decided to leave (reasons unrelated to daycare) after a few months and then everything changed. I was left with 2 well behaved children and parents that were running from work to spend time with their kids. If that would have happened now. I would have terminated the kid in the spot (after me a nanny quit and he was terminated by 2 daycare centers). I would have also would been firm with the mom about my closing time and would had given her literature about how parents that spend more time with their kids and make them feel wanted usually are better behaved.