How do you handle the fact that a parent can't even follow a simple request as "please call me to make an appointment". Instead the client just keeps emailing me for an interview and we can't seem to get a date that works. I don't want to have the potential client over until I have had a quick "screen" call. There are so many things you can quickly learn about people to see if they are a good match. (like the potential client I talked to yesterday - I love her already and really hope we can work together! ) Should I re-email and request again that she call to make an appointment or request her phone #? grr...