3.5k
Daycare and childcare providers in Winnipeg, Toronto, Vancouver, Ontario etc. in CanadaGarderies à Montréal ou au QuébecFind daycare or childcare providers in the USA
Forum control
Results 1 to 9 of 9

Threaded View

  1. #1
    Expansive...
    Join Date
    Jun 2011
    Posts
    929
    Thanked
    158 Times in 129 Posts

    Terminated care but they keep begging for another chance?

    Hi,

    I have a family that has been with me since May and in that time frame they have paid me only 2 times on time? The 1st week they were with me they had a 3rd party contact person pick up there child on Friday. No payment was made, I emailed them the next morning and they said they would drop it off within the hour. I didn't receive payment until 5 pm via interact transfer?

    I mentioned that payment needs to be on Friday's and if they require a different payment schedule then I'm open for communication. The next week they paid me on time. Then they proceeded to forget again, once again I had to remind them.

    Well they paid one more time on time and since then it has been a game of chase.

    2 weeks ago I sent an email asking for payment and they asked if I could make an exception and allow them to pay me 2 weeks in the rears.

    I sent a long email explaining how generous I had already been and that due to the fact that they aren't paying on time I would only allow them to do this one more time. If they don't pay after then I would be forced to terminate.

    Well here goes they pay me for the 2 weeks the following Friday. The next week 3 party (grandma) picks up child on Thursday night and there a no show for Friday. I then not only don't get paid but don't even hear back from them until Tuesday am.
    I receive an email with pictures of there child with a severe allergic reaction. They tell me there child fell ill on Sat morning and that they have been in the hospital ever since.

    I felt really bad and kind if like a jerk for thinking that they were in the wrong. Then it hits me there child fell ill Saturday morning. Payment was supposed to be Friday, there child was a no show and no contact until Tuesday morning. They sent the email from there phone saying that they were still in the hospital? Why couldn't they then text me sooner or send payment on Friday.

    I sent an email terminating care and they begged me to take them back. They say they will pre pay care. So I feel bad and say that they still have an outstanding fee for the previous week and I will give them one last chance.

    Then I wait for the transfer, nothing all Tues night, then Wed morning comes still nothing. So I send text saying that they had there chance to show how serious they were and they blew it. So I officially terminate care.

    They send an email stating that they didn't get home till 10pm and we're too exhausted to send it that night and that they already sent it in the am? Blaaaa,Blaaaa,Blaaaa .

    I said cancel the transfer and I already filled the space.

    They keep emailing me asking me to reconsider for next week, which is my vacation by the way.

    I just can't get them to leave next alone.

    I have gone to infinity and beyond and can't give anymore!
    Last edited by Skysue; 07-28-2013 at 03:54 PM.

Similar Threads

  1. Terminated care-now angry emails..reply?
    By Daycare123 in forum Caring for children
    Replies: 20
    Last Post: 04-07-2014, 02:53 PM
  2. We may be terminated by the end of our second day...
    By Lucyskye in forum Parents' experiences with daycare providers
    Replies: 26
    Last Post: 09-03-2013, 10:42 PM
  3. Already Terminated
    By Shannie in forum Caring for children
    Replies: 10
    Last Post: 02-06-2013, 10:42 AM
  4. Last chance, hope some people post
    By fruitloop in forum Caring for children
    Replies: 18
    Last Post: 11-16-2012, 08:24 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

A few tips...

Do not hesitate to refer to this article to help you choose a daycare provider, know which questions to ask, have an idea of what to look for...
Did you know?
DaycareBear.ca has helped over 22600 daycare providers fill out their openings since its launch in January 2006!
Partner in your
search for a daycare provider