I agree with traceofangels! I just had a family email me inquiring about spots. I emailed them back my standard response, telling them a bit about me, my program, and asking a few questions. She emails me back a 2 line response, basically saying what are your rates and can you do a half hour later, because I don't want to waste time talking to you if those two things won't work for us. I was stunned! I still haven't responded.

I probably would have taken their daughter a half hour later as it is only a couple of days a week, but not after that email!