I completely agree that what needs to be said, needs to be said. However, anything and everything can be communicated without making the poster feel dumb/incompetent/ horrible. Suggestions can be made to help build up a person's confidence that the issues at hand can be dealt with in a kind, non-arrogant manner to empower them, not humiliate them.
Anyways, yes, sorry OP! Didn't mean to hijack your thread
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