I hear you Kelly P, but I think a little chat as they are getting their kids coats on is fine. I am still the person caring for their child and by chatting for 2 minutes they are also checking my demeanor and attitude to make sure all is well and being friendly during this time is my invested PR time in my business.
If however, as I said before, the chatting has become a therapy session for the narcissistic parent, then I cut them short.

































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