I would feel SUPER uncomfortable having a client who questioned the legalities of anything I had.... the slipping on the floor comment would have had me generating a term letter ASAP....
People who sue others are the only ones who immediately think to make comments like that. If I had slipped, I certainly would not have made that comment. (???)
As far as late fees go, I have a 1,2 3 policy. My late fee is $25 per calendar day. The 3rd time the family is late, they are termed. I have a hard time working with a family who has such little respect for me and my business and paying late is totally disrespectful.

































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