I take part time kids but only older ones (3+ yrs) as a way to have more kids without adding more babies and giving my two 3.5 yr olds some additional playmates.

I had a dcg start today and mom lingered at drop off a bit when her daughter was already playing. I get it, first time leaving your kid with someone you want to check things out. The girl was happy doing free play but she arrived just as we are going to transition into circle time (I delayed it a couple mins as we waited for her arrival. Once I signaled for free play to end and start circle time she freaked out screaming and crying for mom (for 10 or so mins). I invited her to join us but continued on with circle time (while she screamed) and towards the end she was digging it and stopped crying announcing "I feel much better now."

We have snack next and she refused to join us for snack (the rule is everyone sits even if you're not hungry). She refused and started making a big fuss and we had just met so I wasn't going to push it too much. We get all ready to go outside and the kids are all excited. She's in the playhouse and won't come out to go outside. Unless I physically carry her outside I had no luck getting her to go out. My group was disappointed but I introduced a game instead for them (new dcg did not play) and then we did a craft which new dcg did and loved. Our outside time is vitally important for me and my group...what else can I do?

I have always had good luck with the older kids and I have never had a kid that completely refused to do anything I said.

I am going to talk to mom about it so she can get her on our schedule more at home...I just don't want to be in a position where we can't go outside. I physically couldn't carry her as I have 3 babies I need to assist up the stairs (unless I bring them up one at a time and place them in the stroller at the top of the steps and then carry new dcg kicking and screaming outside.) I understand that she doesn't know me/trust me but she was just outright defiant.

Silver lining she really likes free play and I have learned crafts. She also joined us for lunch and ate!