I'm glad to hear you emailed her and used the tone that you did because seriously this parent is totally out to lunch. If you've already told her the child is having a rough coping time in all areas due to the attachment issues this parent has created then what did she expect???? Did she seriously think this kid would one home with a portfolio of art work in the first week? Some kids take months to transition and unless this parent gets with the program and realizes her child is not the only one that you care for this is going to be one of them ..... Doesn't really sound like this is a parent that is going to work with you with this issue or future ones. Makes me very thankful for the parents that I have in my program.