Sorry to hear you're getting frustrated. It certainly wasn't nice of her to leave it so long. I don't give anyone a time limit for claiming a spot. They know right up front that I keep interviewing till someone signs. If that happens before they make up their minds....well....tha t's a shame. I know it's a pain going through the whole process and interviews can be time consuming, but, in my experience, the longer the interview the better. Of course I can't speak for everyone, but almost every time I have a long interview, the family wants a spot. When it's a brief 30-40 mins, it usually indicates to me that they're not that interested. When I schedule interviews, I typically leave a 2 hour window available...and some use it all. And really, I quite enjoy the process. Even if I don't have space for the client, I quite like building that rapport and getting to know someone new.