Bright Sparks, that is a good idea to have a time frame in your contract so parents know upfront that when you mean ASAP you mean it. If they know that leaving their workplace is going to be tricky than maybe your dc isn't the one for them.

You would think that dc centres would have staff working not in ratio but at the last dc I worked at this wasn't the case. If a staff needed to leave for any reason it was pure chaos!!