You need to enforce your policies. I have one dcd I have to get tough on. I've told them in our interview and in our contract that I do NOT open prior to 7:15am. He has been coming 7:10/7:08/7:05.....Mornings are crazy and every minute counts around here. Today I refuse to open my door until 7:15. He can wait outside until our contracted hours start. At 7:15am.

































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