Have you ever had a client become more trouble/high maintenance/demanding over time?
I've had her children for years and now we're onto number 2 and it seems that the boundary line is getting thinner and thinner.
And it's little things that aren't really a big deal, but it's starting to make me doubt her trust in me.
Here are the last few things that have gotten my nickers in a knot...
"I think she's allergic to wheat, can we not feed her anything with wheat in it today."
texts at night asking what they kids ate
texts in the morning "are the kids going outside today"
she has a chapped spot on her face, "be extra careful wiping her face at meal times.
asking her kids what the ate today in front of me at the front door. ( I don't post my menu's. I often fly by the seat of my pants. But I have a basic food policy. I feed healthy alternatives. If it's a sandwich, it's real cheese and wholewheat bread. If it's a pasta, it's a whole wheat pasta. Lots of fresh fruit and veg. I make my own breads and baked goods, I never feed processed food and I will feed cookies as a treat, but I often make them)
I feel like I need to address all of these little things with her. And although I know she means no harm in any of them, she's just turning into that parent that micro manages everything. Worst of all, I feel like she's doubting MY instincts as a caregiver. And it's ridiculous because she's one of my best clients.
She gives the best gifts, always pays on time and early. Never argues with my policies. Always makes other arrangements without question if I have to close.
So, would you discuss something like this with a client? Or would you just continue to deal with the requests as they come.
BTW, I stick to my policies on all requests "yes, we go outside every day" "I can't do a consistent wheat free diet, but I can stay away from it today as a test run" I take my sweet time to respond from after hour texts unless urgent. I don't mind after hour texts as I encourage texts or emails over phone calls.