she did respond that she did not know that she was to pay me if I was booked and the kids ended up at their grandparents place, which I know she knew as this has always been my policy. She said she thought she just had to pay me their after school fee so I told her it this way.....you are getting paid, but their grandparents offered to take them.....equals me not getting paid.....don't think so. I am in my own business to make a paycheque not to lose money because someone else has offered to take your kids. well more or less like that, softened it a bit so it didn't sound harsh. As a whole this family pays me each and every time what they owed me, think this is why it bothered me so much this time. Like they were hoping I would not say anything.