Her reasons for leaving may not make sense to you but parents will always do what is best for them. That may translate into easier, cheaper, closer, more flexible scheduling, more lax sick policies, or more whatever they need. It hurts when they do this because we do put so much feelings into our businesses. It is really hard to separate the personal and business but it sometimes is a necessary evil and certainly makes decision making a lot easier.
I don't think you need to second guess anything you did. You have those policies in place for a reason. If that really is the reason she chose to leave, so be it. You want clients who respect and will follow your rules.
As for closure and a follow up to your current situation, I think sending cards is a wonderful way for your remaining children to say good bye and for the one who left to remember you all.
Big hugs to you!

































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