Lateness.... termination?

[momof5]

I'm in the same boat, but my problem is at pick up! This family asked me to change pick up to 5, instead of 4:30 claiming they were to rushed. Mom finishes work at 3:30-4:00. My other families pick up at 4:45. Well since I agreed to this. They have not showed up until after 5 every night! They go home and shower etc, and show up here after 5. Last night dad sat in my laneway on his phone until 5:15! I know they are now taking advantage of me, but how do I mention that pick up now must be at 4:45.Without being bitchy.I am now at my wits end with them doing this every single night. The traffic's heavy excuse has run out!

[Judy Trickett]

I'm in the same boat, but my problem is at pick up! This family asked me to change pick up to 5, instead of 4:30 claiming they were to rushed. Mom finishes work at 3:30-4:00. My other families pick up at 4:45. Well since I agreed to this. They have not showed up until after 5 every night! They go home and shower etc, and show up here after 5. Last night dad sat in my laneway on his phone until 5:15! I know they are now taking advantage of me, but how do I mention that pick up now must be at 4:45.Without being bitchy.I am now at my wits end with them doing this every single night. The traffic's heavy excuse has run out!

Who cares if you appear "bitch". Heck, THEY appear rude and disrespectful!

Just tell them. Tell them you changed it because they claimed it was a rush but a "rush" is NOT running home to change or prep dinner or sit in your driveway on their phone.

Why should YOU be unhappy so THEY can be happy?

[AmandaKDT]

I had a family that originally wanted a 9 am drop off, then needed to change it to my opening time of 7:15. I said okay, then that time came and went the next day and they didn't show up until around 9 am. Turns out she didn't need the earlier time every day (she picked up shifts here and there at her job and sometimes works nights), but didn't seem to think that she needed to tell me this.

I only let her do this the one time, the next day I had her sign a new contract agreement saying that she had to notify me before 7 pm the night before, or she could not drop off earlier than 9 am. It never happened again...

I am very flexible and accommodating, as long as the parent communicates me and respects my policies.

[Judy Trickett]

I'm in the same boat, but my problem is at pick up! This family asked me to change pick up to 5, instead of 4:30 claiming they were to rushed. Mom finishes work at 3:30-4:00. My other families pick up at 4:45. Well since I agreed to this. They have not showed up until after 5 every night! They go home and shower etc, and show up here after 5. Last night dad sat in my laneway on his phone until 5:15! I know they are now taking advantage of me, but how do I mention that pick up now must be at 4:45.Without being bitchy.I am now at my wits end with them doing this every single night. The traffic's heavy excuse has run out!

Also, you did SPECIAL for this family. You increased the amount of allowable time in your care at no extra charge. You made an exception for them. You did SPECIAL. And the problem with SPECIAL is that it's only special to YOU. To them it's just "normal". So, every day that they go home and change and unnecessarily leave their kid in care longer than needed, while you are still forced to be working, they are NOT thinking they are inconveniencing you. Nope, because to them it's just NORMAL pick up time. This is why I won't do SPECIAL for anyone anymore. Because it is rarely remembered or thanked for. The only person who pays for SPECIAL is the provider.