Lateness.... termination?

[Judy Trickett]

I'm in the same boat, but my problem is at pick up! This family asked me to change pick up to 5, instead of 4:30 claiming they were to rushed. Mom finishes work at 3:30-4:00. My other families pick up at 4:45. Well since I agreed to this. They have not showed up until after 5 every night! They go home and shower etc, and show up here after 5. Last night dad sat in my laneway on his phone until 5:15! I know they are now taking advantage of me, but how do I mention that pick up now must be at 4:45.Without being bitchy.I am now at my wits end with them doing this every single night. The traffic's heavy excuse has run out!

Also, you did SPECIAL for this family. You increased the amount of allowable time in your care at no extra charge. You made an exception for them. You did SPECIAL. And the problem with SPECIAL is that it's only special to YOU. To them it's just "normal". So, every day that they go home and change and unnecessarily leave their kid in care longer than needed, while you are still forced to be working, they are NOT thinking they are inconveniencing you. Nope, because to them it's just NORMAL pick up time. This is why I won't do SPECIAL for anyone anymore. Because it is rarely remembered or thanked for. The only person who pays for SPECIAL is the provider.