I have a waiting list as well but I find that it is often much shorter when I start to email people as they have found other daycare in the meantime. When I have a spot open, I look at my waiting list and see who needed care for around the current date and start from there. I look at the hours needed and age of child and decide who might be the best fit for my daycare. I also look to my current families as most often they know someone who is needing daycare anyways.
Unless she knows you personally, I would just move on to the families that would be a better fit. I have found that families around here are not so willing to pay for a spot until they need it anyways.
Having said that though, I don't think your email is harsh. I also let the parents know that the spot is available at xxx date and if they want it, they need to start payment than. I've only had 2 parents who have done this though. I find 1st time parents who don't realize how hard it is to find daycare will decide to pass on it and chance an opening being available when they want care to start. They are unfortunately mad at themselves later when I have filled the spot.

































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