How would you handle this dcm?

[Spixie33]

It sounds to me (and I could be wrong) that you asked DCM to pay you for a full time spot even though her Friday was going to be rotating.

In that case - the right thing to do would be to let her use the day because technically she has paid for it and it is her spot that you asked her to pay for.

I can totally understand why it would be terrible luck on your part though since you have an appointment already set up.

I agree with everyone who said that maybe this needs to be readdressed with the mom and put into writing very specifically on whether these alternate Fridays are hers to use or not.

Good luck - I hope it all works out tomorrow

[Lee-Bee]

What would your policy be had you made this appointment a different day of the week? Would you close but the families still pay? How much notice do you have to give? They same policy would apply to this day. You should give notice of any appointment on the Fridays even if she is not expected to use the day, give notice so she knows that she cannot use the day. If she would have to pay for you to go on a Monday then she would pay for you to go on the Friday. If you typically close with no pay then she would get the day with no pay, even if she wasn't supposed to use the day and it didn't technically impact her.

I would clarify all the above and in the future let her know you booked an appointment on the Friday so she knows the day is not available. if you bring the other kids with you then let her know you planned it for the day she was planning not to use so that you didn't have to close a different day of the week and impact her.