How would you handle this dcm?

[Crayola kiddies]

I have in fact had the exact scenario that bright sparks brought up happen to me .... At the beginning of dec I had a family give me their Xmas care requirement .... There were two days during the Xmas holiday that I was open (I only closed for the three stats ) that I would not have any kids and therefore be able to do something fun with my kids and both days this particular mom texted me in the am and said "we are not going to do what we were originally planning so I am going to bring them in "..... I wasn't closed and she was paying for the day so sucks to be me and my kids .... This Christmas I am taking some personal days because I am sick if working till 430pm on Xmas eve!!