Hi,

My rates are similar to other providers in my area. The parents do not like that they would have to pay for the days the child(ren) are not in my care when the child is supposed to be in my care. For example when they are sick or the dad has a day off and wants to spend it with his child. Also the fact that payment is expected when they go on vacation if that time is not the same as when I close my daycare when I go on vacation. The parents are on a tight budget, she works full time, he goes to school and works part time. The other daycare they are considering does not have this policy and she is also charging $10.00 less. This other daycare also has alot of children and the mom is having issues with that.
Am I being too strict? We have set up another meeting this weekend to discuss these points.