For eczema, when it gets bad....hands red, sore, swollen and secondary infections....I'll wrap freezer packs in dish towels and just hold on to them for 30 mins at a time a couple times/day. I've found that to really help with the discomfort. They just get so hot and sore. I hate my stupid eczema.....put a very big damper on my recent vacation. I hadn't had it in years so I forgot how much it affects everything I do.