Lou, this is either blatant disrespect or laziness on your clients part, I don't know which, but you definitely have a right to be ticked off about this issue. Can you make them leave a set of all outside clothing at daycare for all seasons so you solve one problem? If they can't remember things daily, then give them a list of everything they have to leave at your house all the time.
Communication is really important to me and I just got rid of a client who didn't even have a telephone. Drove me nuts! I know you are very capable, so you don't need advice, but I hope your ads are out there. You deserve better. Have you considered writing them a letter of warning explaining that you expect proper communication and need to know that your emails and texts are received at all times? Good luck.
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