It's awful when people are like that. I would have loved to tell her to shut it but then she is likely one of those people to bad mouth you and like we need anymore bad publicity even though we would simply be defending ourselves to people who have no knowledge of our job. It's people like her spreading bs rumours. I would probably just say to her that Id prefer not to talk about the subject with her as she really has no first hand knowledge of either the industry or running a home daycare. If I'd been very hormonal, lol, I may have really pushed her to back up everything with facts. If she was telling me that my business wouldn't be taken seriously unless I stuck to ratios I would have asked her what ratios as there aren't any outlined by the law also why and every time she made a statement I would have pushed her to back it up with some factual resource. I would have driven her mad.... Stupid woman. Would she like it if I came into her workplace and told her how to do her job. She doesn't have the best interest of children at heart, she just has far to much time on her hands and is a busy body.